The Corona Virus (COVID-19) & Your Pool

Dear Customers

The safety and health of our customers is our highest priority. Starbright Pools is committed to helping our customers maintain clean and healthy pool and spa water.

During this difficult period, Starbright Pools has chosen to keep our pool service business open to serve all of our customers. Here at Starbright Pools, we believe it is our responsibility to do our part in maintaining the public health during this crisis.

Standing water can pose major health risks to pool and spa owners. Proper pool servicing and maintenance is vital to make sure our customer’s pool and spa water does not become overwhelmed by bacteria and algae. Bacteria and algae can open the door to additional problems such as Malaria, E. coli, Zika and West Nile viruses.

In order to better protect our customers, Starbright Pools has chosen to increase our pool and spa cleaning servicing. We will also do our best to provide all of our customers the latest information from local agencies and the CDC.

During this difficult time Starbright Pools will continue to prioritize the health and safety of our customers. Our pool cleaning and maintenance services will continue to be available to our customers, providing the services required to maintain safe water and healthy pool conditions.

Even though State, Federal and Local governments are asking citizens to “shelter in place” as a result of the Corona-virus outbreak, swimming pools and spas still require regular maintenance in order to maintain proper chemical balance and prevent waterborne diseases and illnesses.

The Center for Disease Control and Prevention (CDC) states that the SARS-CoV-19 virus is not transmittable in water.

“There is no evidence that COVID-19 can be spread to humans through the use of pools or hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19.”

If you would like more information, please visit the Center for Disease Control and Prevention’s website at

California businesses, including hotels, motels, schools, gyms, water parks and resorts are required to have their pool and spa chemicals checked daily. It is very important, especially when pools and spas are closed, and staff is reduced, that all water features are properly serviced and maintained. This logic is also true when it comes to weekly servicing for residential pools.

How much can you do while under the “Shelter in Place” ordinance?

This ordinance allows you to leave your home to perform “essential services”, which includes product deliveries and sanitation services along with any essential business or residential operations. When it comes to maintaining pools and spas, this can be accomplished while keeping with the recommended social distancing.

Governor Gavin Newsom’s State-wide “Shelter in Place” Order

On March 19, 2020, Governor Gavin Newsom issued a statewide order exempting individuals “needed to maintain continuity of operations of the federal critical infrastructure sectors.”

Only a small group of businesses were listed in the initial report as essential services, exempt from the order. However, the State of California eventually followed the Department of Homeland Security’s Cybersecurity & Infrastructure Security Agency (CISA) Memorandum on Identification of Essential Critical Infrastructure Workers During COVID-19 Response. This report governs what industries, services, and workers are considered exempt and critical from the “Shelter in Place” order.

The California Pool & Spa Association believes the order provides pool service and maintenance guidance.

Here is a link to the full article.

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